There are plenty of cleaning companies out there and the distinction between a sufficient, bad, and excellent cleaning company really make a difference. So how do you know which professional cleaning business to use? Here is a number of 15 things to look for before hiring a cleaning service. After reading this list, you will know-how to tell which cleaning company is great and which one is not (prior to deciding to hire them):
Get price quotes from at least three companies. There are a few factors why this should be done. Not only to know which cleaning company is the greatest priced but in addition to see how much a gap there is in the prices for the same service. "You get what you pay for" might be cliche but that does not make it untrue. While if the variations within prices aren't so great, it's probably best to complement whatever professional cleaning business provides you with the most bang for your buck. But if the discrepancy in prices is exponentially different, this should tell you something and give you a reason to be skeptical.
Can they provide all the cleaning services you need? When hiring a professional cleaners it's best to understand all the services they offer. Why hire a bunch of cleaning companies when you can hire one to do all the jobs you may need? It's easier to keep track of one company you are hiring (and not having to go over this list every time you hire a new cleaning company) over many? Does the cleaning company do floor waxing, carpet cleaning, have a maid service? It's best to understand all the services they offer prior to deciding to hire a them. If you can find two cleaning companies to select from and all the other things being equal, it's probably best to employ the one that offers the most services.
Do they offer green cleaning products? Due to the influx of the green cleaning movement, you can hire a green cleaning company without worrying if the products they normally use are less good while they are good for you. Right now, green cleaning does every bit as good a job as non-green cleaning, but does it better, since it cleans without adding chemicals and toxins to the earth. If you're interested in green cleaning, ensure the professional cleaners you are trying to find meet the green seal of approval.
Do they offer 24/7 emergency cleaning services? If there is an emergency, for example a flood, broken pipes, clogged toilet, or other such problems that need to be immediately dealt with, it's reassuring you can call the cleaning company any time of day to save you from any disasters which will happen. Of course, your cleaning company should already be familiar with your building and has access to it, so it's easier for them to solve cleaning emergencies and disasters than someone who hasn't worked for you before.
Are they licensed, bonded and insured? It is important when employing a cleaning company (or any company for that matter) to make sure that they may be licensed to do the job. Also make certain that there are bonded, that means that they may be answerable for any damages, loss, or some other failure that could happen. A professional cleaning business being bonded guarantees that you'll not have to suffer any losses on their part as they are answerable for any damages, or failures that may possibly arise. On top of that, never hire a cleaning company that cannot show you proof that they're insured.
Is a customer support representative assigned to your account? Sometimes it's challenging to get a direct contact to the person who is cleaning for you and if you call the cleaning company you could be directed to someone not familiar with your account. Make sure you know who's working on your account and if there is a direct number you may call them at (so you don't have to waste unnecessary time being transferred and scoping them out).
How do you know if how they track your requests and any issues you have? Ask how the company how they will handle your issues or requests. How will you know when the issue is resolved or the request is completed? Ensure they have a clear procedure in place to assess, address and follow up.
Will they generate a custom cleaning plan for you? Before a cleaning service provides you with a quote, they should come look at your building and ask questions regarding what you are trying to find and just how they may customize the work with you. It is important to hire professional cleaners that have a customized cleaning work plan. In the end, you are hiring them, so they should give you what you want, not what they want.
Will be the cleaners properly trained in best industry techniques? Having a staff that if properly trained will guarantee that the cleaning company you hire will give you the best cleaning service available. It is also important to make certain that the staff is properly trained because certain property (like floors and desks) can accidentally be scratched if cleaned wrong, so know that the cleaning company's staff is properly trained to in cleaning will make sure that amateur scratches resulting from cleaning improperly will not occur.
Make sure they perform background checks on cleaning and management staff. You are giving your cleaning company access to your property. Ensure they can be making certain that their staff is trustworthy (this should be a given and if a business will not perform criminal record check, it's doubtful that they can stay in business very long).
Do they have a deep/detail cleaning schedule? Unfortunately many cleaning companies forget (or simply do not offer) detailed cleaning.Detailed cleaning (better known as high dusting) is doing an intensive dusting job, cleaning the air vents, doing air vent and edge vacuuming to stop buildup of dust and grime. Ask your cleaning company if they do a deep cleaning. If not, locate one that does, since doing this really is the top way to insure that a buildup of bacteria and dirt will not happen.
High dusting should be performed somewhat sometimes, so ask not just in the event the cleaning service performs a deep cleaning, but how often they do it. In addition, Google how often a deep cleaning should be performed so you know that once they says how often they perform a deep cleaning that which is truly often enough.
Ask about how they inspect your building and the cleaning they do. So that you can ensure that a cleaning company provides you with the most effective service possible it's important to make sure that they have intervals where they inspect your office to ensure it maintains its cleanliness. It is critical to ensure that cleaning companies offer periodic inspections; this shows that the cleaning company truly cares about their customers and are excited about not just doing a once through cleaning job, but similar to the physician, are interested in checking up on your building to find out how it really is doing.
Get price quotes from at least three companies. There are a few factors why this should be done. Not only to know which cleaning company is the greatest priced but in addition to see how much a gap there is in the prices for the same service. "You get what you pay for" might be cliche but that does not make it untrue. While if the variations within prices aren't so great, it's probably best to complement whatever professional cleaning business provides you with the most bang for your buck. But if the discrepancy in prices is exponentially different, this should tell you something and give you a reason to be skeptical.
Can they provide all the cleaning services you need? When hiring a professional cleaners it's best to understand all the services they offer. Why hire a bunch of cleaning companies when you can hire one to do all the jobs you may need? It's easier to keep track of one company you are hiring (and not having to go over this list every time you hire a new cleaning company) over many? Does the cleaning company do floor waxing, carpet cleaning, have a maid service? It's best to understand all the services they offer prior to deciding to hire a them. If you can find two cleaning companies to select from and all the other things being equal, it's probably best to employ the one that offers the most services.
Do they offer green cleaning products? Due to the influx of the green cleaning movement, you can hire a green cleaning company without worrying if the products they normally use are less good while they are good for you. Right now, green cleaning does every bit as good a job as non-green cleaning, but does it better, since it cleans without adding chemicals and toxins to the earth. If you're interested in green cleaning, ensure the professional cleaners you are trying to find meet the green seal of approval.
Do they offer 24/7 emergency cleaning services? If there is an emergency, for example a flood, broken pipes, clogged toilet, or other such problems that need to be immediately dealt with, it's reassuring you can call the cleaning company any time of day to save you from any disasters which will happen. Of course, your cleaning company should already be familiar with your building and has access to it, so it's easier for them to solve cleaning emergencies and disasters than someone who hasn't worked for you before.
Are they licensed, bonded and insured? It is important when employing a cleaning company (or any company for that matter) to make sure that they may be licensed to do the job. Also make certain that there are bonded, that means that they may be answerable for any damages, loss, or some other failure that could happen. A professional cleaning business being bonded guarantees that you'll not have to suffer any losses on their part as they are answerable for any damages, or failures that may possibly arise. On top of that, never hire a cleaning company that cannot show you proof that they're insured.
Is a customer support representative assigned to your account? Sometimes it's challenging to get a direct contact to the person who is cleaning for you and if you call the cleaning company you could be directed to someone not familiar with your account. Make sure you know who's working on your account and if there is a direct number you may call them at (so you don't have to waste unnecessary time being transferred and scoping them out).
How do you know if how they track your requests and any issues you have? Ask how the company how they will handle your issues or requests. How will you know when the issue is resolved or the request is completed? Ensure they have a clear procedure in place to assess, address and follow up.
Will they generate a custom cleaning plan for you? Before a cleaning service provides you with a quote, they should come look at your building and ask questions regarding what you are trying to find and just how they may customize the work with you. It is important to hire professional cleaners that have a customized cleaning work plan. In the end, you are hiring them, so they should give you what you want, not what they want.
Will be the cleaners properly trained in best industry techniques? Having a staff that if properly trained will guarantee that the cleaning company you hire will give you the best cleaning service available. It is also important to make certain that the staff is properly trained because certain property (like floors and desks) can accidentally be scratched if cleaned wrong, so know that the cleaning company's staff is properly trained to in cleaning will make sure that amateur scratches resulting from cleaning improperly will not occur.
Make sure they perform background checks on cleaning and management staff. You are giving your cleaning company access to your property. Ensure they can be making certain that their staff is trustworthy (this should be a given and if a business will not perform criminal record check, it's doubtful that they can stay in business very long).
Do they have a deep/detail cleaning schedule? Unfortunately many cleaning companies forget (or simply do not offer) detailed cleaning.Detailed cleaning (better known as high dusting) is doing an intensive dusting job, cleaning the air vents, doing air vent and edge vacuuming to stop buildup of dust and grime. Ask your cleaning company if they do a deep cleaning. If not, locate one that does, since doing this really is the top way to insure that a buildup of bacteria and dirt will not happen.
High dusting should be performed somewhat sometimes, so ask not just in the event the cleaning service performs a deep cleaning, but how often they do it. In addition, Google how often a deep cleaning should be performed so you know that once they says how often they perform a deep cleaning that which is truly often enough.
Ask about how they inspect your building and the cleaning they do. So that you can ensure that a cleaning company provides you with the most effective service possible it's important to make sure that they have intervals where they inspect your office to ensure it maintains its cleanliness. It is critical to ensure that cleaning companies offer periodic inspections; this shows that the cleaning company truly cares about their customers and are excited about not just doing a once through cleaning job, but similar to the physician, are interested in checking up on your building to find out how it really is doing.