Management consulting: objects, subjects
projects,
organization. 2. Consultation
process. 3. Personnel
consulting. The sections include topics devoted to the
consideration of methodological approaches and
technological solutions in the field of management
consulting, including personnel consulting.
Each topic contains theoretical material, practical and
test tasks, questions for self-control. This material can be
used to organize independent work of students.
management consulting
as a kind of expert assistance 1.2.
Foreign experience in the development of
management consulting 1.3. Formation
of management consulting in Russia 1.4. Overview of
the situation in the consulting industry
A service is an exercise that is useful and acceptable to
In the Russian economy, with the beginning of market
transformations, a new industry began to form - business
services. Business services are activities that create the
necessary conditions for the high-quality and efficient
functioning of the serviced areas of the national economy
(tangible and intangible) and contribute to
client activities.
1.1. Management consulting
A service to an individual or organization is the
performance of a specific activity that is useful and
acceptable to the client.
as a form of expert assistance
The essence and content
of consulting activities
Topic 1.
1.1. Management consulting
Section
1. Management consulting: objects,
subjects, organization
management consulting
In world practice, there is an established concept of
"professional services in economics and management",
which have a broader content than management
consulting. The difference is that consulting involves the
provision of advice and recommendations. At the same
time, such professional activities as auditing, legal,
accounting services, involve the implementation of certain
management functions by third-party specialists instead
of regular employees of the organization.
The formation of a market economy based on the economic
freedom of business entities has created an objective need to
provide independent business services to enterprises of various
forms of ownership. Consultants form and disseminate general
management rules in organizations, perform the role of a
temporary, but qualified employee of the organization to solve
accumulated problems.
sky innovations.
providing for the formation and close interaction of all elements
of the infrastructure complex. As a rule, business services are
provided in several types of consultations, one of which is
dominant. Kinds of business services are presented on fig. 1.
It is customary to refer to the main functions of business
services: ÿ formation of management system components
(personnel, information, management technology, etc.);
ÿimplementation of current maintenance of management
processes (retraining, selection and evaluation of personnel,
accounting, legal and information assistance); ÿ provision of
management consulting services; ÿcreation, distribution,
implementation of management
As a rule, business services are provided simultaneously for
several types of consultations, since all types of activities are
interconnected.
management consulting
Rice. 1. Structure of business services
management consulting
dov consulting services.
Summarizing the above interpretations, we can give
The line between management consulting and other business services
is quite blurred, and it is sometimes difficult to determine where management
ends.
the following definition.
legal advice and legal or audit consultations begin. The main reasons for
this are the increased complexity of client orders and competition among
consulting firms. It follows from the above that: ÿconsulting services are a
part of business, professional services (for example, these are referrals for
lawyers, managers, etc.);
Consulting is an activity carried out by professional consultants and
aimed at serving the needs of commercial and non-commercial organizations,
individuals in consultations, training, research work on the problems of their
functioning and development. This definition emphasizes that:
management consulting is one of the
ÿconsulting is a type of activity; ÿconsultant is a profession;
ÿ consulting functions – consultations, training, research
work. Forms of provision of consulting services 1. One-time consultations
(oral or written representation, request-response). 2. Information services
(submission of statistical reports, forecasts for the development of the
economy and industry, information about the reliability of partners).
management consulting
3. Expertise (of investment projects, business plans,
The classification of the consulting services market, which is
based on functional affiliation, is shown in fig. 2.
Management consulting emerged in the second half of the
19th century. and is closely connected with the development of
the school of scientific management. A great contribution to its
formation was made by representatives of this school: Frederick
W. Taylor, Frank and Lillian Gilbreth, Henry L. Gantt and
Harrington Emerson. Despite the difference in their
methodological approaches, the common thing is that they all
attached great importance to the scientific approach to solving
production problems. The founder of the school of scientific management F. drawn up by the client independently, documents reflecting
financial transactions, contracts). 4. Consulting projects
(search for partners, diagnostics of the internal and external
environment of the organization, development and
implementation of solutions, development of management
documents). Consulting services are classified as intangible,
but the noted feature is replenished by providing the client
with complete information about the knowledge, competence
and experience of consultants. Any service has the property of
being unable to provide it for the future, so the demand for
consulting services is always not satisfied.
In order to understand the modern opportunities, effectiveness
and shortcomings of management consulting, it is necessary
to know its history.
management consulting
projects,
organization. 2. Consultation
process. 3. Personnel
consulting. The sections include topics devoted to the
consideration of methodological approaches and
technological solutions in the field of management
consulting, including personnel consulting.
Each topic contains theoretical material, practical and
test tasks, questions for self-control. This material can be
used to organize independent work of students.
management consulting
as a kind of expert assistance 1.2.
Foreign experience in the development of
management consulting 1.3. Formation
of management consulting in Russia 1.4. Overview of
the situation in the consulting industry
A service is an exercise that is useful and acceptable to
In the Russian economy, with the beginning of market
transformations, a new industry began to form - business
services. Business services are activities that create the
necessary conditions for the high-quality and efficient
functioning of the serviced areas of the national economy
(tangible and intangible) and contribute to
client activities.
1.1. Management consulting
A service to an individual or organization is the
performance of a specific activity that is useful and
acceptable to the client.
as a form of expert assistance
The essence and content
of consulting activities
Topic 1.
1.1. Management consulting
Section
1. Management consulting: objects,
subjects, organization
management consulting
In world practice, there is an established concept of
"professional services in economics and management",
which have a broader content than management
consulting. The difference is that consulting involves the
provision of advice and recommendations. At the same
time, such professional activities as auditing, legal,
accounting services, involve the implementation of certain
management functions by third-party specialists instead
of regular employees of the organization.
The formation of a market economy based on the economic
freedom of business entities has created an objective need to
provide independent business services to enterprises of various
forms of ownership. Consultants form and disseminate general
management rules in organizations, perform the role of a
temporary, but qualified employee of the organization to solve
accumulated problems.
sky innovations.
providing for the formation and close interaction of all elements
of the infrastructure complex. As a rule, business services are
provided in several types of consultations, one of which is
dominant. Kinds of business services are presented on fig. 1.
It is customary to refer to the main functions of business
services: ÿ formation of management system components
(personnel, information, management technology, etc.);
ÿimplementation of current maintenance of management
processes (retraining, selection and evaluation of personnel,
accounting, legal and information assistance); ÿ provision of
management consulting services; ÿcreation, distribution,
implementation of management
As a rule, business services are provided simultaneously for
several types of consultations, since all types of activities are
interconnected.
management consulting
Rice. 1. Structure of business services
management consulting
dov consulting services.
Summarizing the above interpretations, we can give
The line between management consulting and other business services
is quite blurred, and it is sometimes difficult to determine where management
ends.
the following definition.
legal advice and legal or audit consultations begin. The main reasons for
this are the increased complexity of client orders and competition among
consulting firms. It follows from the above that: ÿconsulting services are a
part of business, professional services (for example, these are referrals for
lawyers, managers, etc.);
Consulting is an activity carried out by professional consultants and
aimed at serving the needs of commercial and non-commercial organizations,
individuals in consultations, training, research work on the problems of their
functioning and development. This definition emphasizes that:
management consulting is one of the
ÿconsulting is a type of activity; ÿconsultant is a profession;
ÿ consulting functions – consultations, training, research
work. Forms of provision of consulting services 1. One-time consultations
(oral or written representation, request-response). 2. Information services
(submission of statistical reports, forecasts for the development of the
economy and industry, information about the reliability of partners).
management consulting
3. Expertise (of investment projects, business plans,
The classification of the consulting services market, which is
based on functional affiliation, is shown in fig. 2.
Management consulting emerged in the second half of the
19th century. and is closely connected with the development of
the school of scientific management. A great contribution to its
formation was made by representatives of this school: Frederick
W. Taylor, Frank and Lillian Gilbreth, Henry L. Gantt and
Harrington Emerson. Despite the difference in their
methodological approaches, the common thing is that they all
attached great importance to the scientific approach to solving
production problems. The founder of the school of scientific management F. drawn up by the client independently, documents reflecting
financial transactions, contracts). 4. Consulting projects
(search for partners, diagnostics of the internal and external
environment of the organization, development and
implementation of solutions, development of management
documents). Consulting services are classified as intangible,
but the noted feature is replenished by providing the client
with complete information about the knowledge, competence
and experience of consultants. Any service has the property of
being unable to provide it for the future, so the demand for
consulting services is always not satisfied.
In order to understand the modern opportunities, effectiveness
and shortcomings of management consulting, it is necessary
to know its history.
management consulting